The Consumer Protection Branch answers telephone inquiries and mediates written complaints between consumers and businesses. Topics include collection agencies, credit repair, consumer reporting, loan broker fraud, car repairs, home renovations, door-to-door sales, health clubs, modeling and talent contracts, and condominiums.
Before You Contact Us
Before you contact the Ministry of Government Services to file a complaint, you need to take the following steps:
contact the business clearly outlining your complaint in writing;
keep proof of delivery of your complaint and any interaction with the business;
if you are unable to resolve the complaint with the company, contact the ministry.
Ministry of Government Services
Consumer Protection Branch
5775 Yonge Street, Suite 1500
Toronto ON M7A 2E5
Fax: (416) 326-8665
1 comment:
I don't intend on going to the court house, but do crave to know what went on. When the trial(s) start, will this be the place to go to hear about the days events?
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