Maronese International Better Business Bureau Report update

BBB Reliability Report The BBB®
Serving Southern Alberta
350, 7330 Fisher Street SE
Calgary, AB T2H 2H8
(403) 517-4BBB
www.betterbusinessbureau.ca

Maronese International-Nanny/Caregiver

25 Cougarstone Manor SW

Calgary, AB T3H 5N4

Telephone: (403) 828-9752

www.maroneseinternational.com

The BBB reports on members and non-members. If a company is a member of the BBB, it is stated in this report BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB membership information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB. .

Principal:	Rosalie Maronese
Customer Contact:	Rosalie Maronese - (403) 451-6983
File Open Date:	July 2006
TOB Classification:	Nanny Service
BBB Membership:	This company is not a member.

Out of Business According to information in BBB files, this company is no longer in business. If you have an unresolved BBB Definition: unresolved - The company failed to resolve the complaint issues. dispute with this company you may wish to seek legal advice.

Customer Experience Based on BBB files, this company has an unsatisfactory record BBB Definition: unsatisfactory record - A company has an "unsatisfactory business performance record" with the BBB is based on the experiences reflected in BBB files. This file condition results when the company has failed to resolve or respond to complaints, repeatedly failed to respond or resolve issues in a timely manner, failed to resolve the underlying issues for a pattern BBB Definition: pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business. of complaints, failed to honor their commitment to mediate or arbitrate disputes or honor mediated agreements or arbitrated decisions, failed to substantiate, modify or discontinue false advertising claims that are challenged by the BBB, or failed to discontinue unauthorized use of the BBB name and logo, a Federally protected trademark. with the BBB due to failure to respond to two or more complaints. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The BBB processed a total of 2 complaints about this company in the last 36 months, our standard reporting period.Of the total of 2 complaints closed in 36 months, 0 were closed in the last year. Delivery Issues BBB Definition: Delivery Issues - Claims alleging delayed delivery of ordered merchandise. No Response BBB Definition: No Response - The company failed to respond to the complaint. 1 - Company failed to respond to the BBB to resolve or address the complaint issues. Refund or Exchange Issues BBB Definition: Refund or Exchange Issues - Claim of alleged failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services. No Response BBB Definition: No Response - The company failed to respond to the complaint. 1 - Company failed to respond to the BBB to resolve or address the complaint issues.

Company Management Rosalie Maronese was former owner of That Recruiting Company

Additional Addresses Additional Addresses 3501 - 15 Street SW, Unit 102 Calgary, AB T2T 4A4 Canada Tel: (403) 451-6983

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Report as of September 5, 2007 Copyright© 2007 BBB®, Inc.

If you choose to do business with this company, please let the company know that you contacted the BBB for a report.

BBB reports may not be reproduced for sales or promotional purposes.

The information in this report has either been provided by the company or has been compiled by the BBB from other reliable sources.

As a matter of policy, the BBB does not endorse any product, service or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained in this report is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.

Update and what we know

Many of you are inquiring for an update on what is happening with Rosalie Maronese. There are two significant developments that are underway presently.

1. We can report that Rosalie has been charged with two counts of fraud and will be facing trial this December. These charges stem from a ticket scam that Rosalie was perpetuating on victims in and around the Calgary area. The charges are related to Maronese offering tickets to Calgary Flames games for buyers and not providing the tickets. CTV covered the story in the Calgary area and you can read it by clicking on this link.
   
2. Alberta Government Services is conducting an investigation into Rosalie Maronese in regards to her nanny services and dayhome activities. As many of you know victims provided Maronese with deposits for services and never received (in some cases) service or refunds when they cancelled their contracts with Rosalie. Those that have not filed a complaint with Alberta Government Services may not be represented by the department in their investigation at this time.
   

Rosalie appears to have left the Calgary area in late 2006 or early 2007. We believe her to be in Ontario but expect that she will have to return in December to face the charges brought against her by the Calgary Police Service.

If you are looking for contact information for Alberta Government Services the link is on the right labelled Email AGS.

Contact Information

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Court Date Countdown

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Rosalie Maronese Debtor Reports

A collection of debtor reports generated June 01, 2007. In total Rosalie Maronese has been sued successfully by her creditors and as of June 1st, 2007 owes creditors $34297.35. Creditors names have been deleted. Rosalie Maronese is scheduled to appear in Calgary court December 4th and 11th 2007. She is charged with two counts of fraud.

Rosalie Maronese court date

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Rosalie Maronese is scheduled to appear in Calgary court December 4th and 11th 2007. See you in December Rosalie!